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You have Upgraded Your MS Excel and BSL Products Does Not Work

The information in this article applies to:
  • All BSL Products

SYMPTOMS

You have upgraded the MS Excel and re-install the BSL product, however you get a message similar to the one below.


 

CAUSE

The add-ins rely on a set of DLLs that MS Excel provides, each version of MS Excel requires different set of DLLs. You need to load the correct program for the correct version of MS Excel.

RESOLUTION

If you have purchased the product with-in the last 3 months we will upgrade your product free of charge, please go to step 5, otherwise you need to PURCHASE an upgrade.

Steps to Reproduce Behavior

To resolve this problem, you need to UPGRADE you current product to the new version of the BSL product.

Please follow these steps.
 

  1. Start the process from http://www.digibuy.com/cgi-bin/product.html?99730020733
  2. Identify the product to be upgraded and make sure you select the correct product in the pull down menu in the order sheet.
  3. Price  Product  To Review the Product
    $25 eTools for Excel (Upgrade) eTools for Excel TM
    $50 SQC for Excel (Upgrade) SQC for Excel TM
    $75 SQC for Access (Upgrade) SQC for Access TM  
    $99 Six Sigma for Excel (Upgrade) Six Sigma for Excel TM

     

  4. Purchase the upgrade from our e-commerce partner by clicking the "Place Order" here at the end of this page.
  5. You will be connected to a secure site and you can use one of the following method for payment:

    • Enter your credit card information securely,
    • Or, Order by check or corporate purchase order as a payment method.
  6. After you have placed your order, Digibuy.com will send you an E-mail with your Order Number (Re000000).
  7. E-mail us info@baran-systems.com)  the upgrade Order Number together with a proof of purchase of your original product 

     

    1. Company Name:
    2. Your Name:
    3. Date of Purchase: 
    4. Who Did You Buy It From: 
    5. BaRaN Systems Invoice Number:
    6. Product Name and Version Number:
    7. Number of Products Purchased:

     

  8. Once we received your e-mail or fax,
    • BaRaN Systems will send you an E-mail with the address of the download site (URL) and the software serial number

    • Within 3 Business days, We will mail you a CD-ROM disk with full on-line documentation and all relevant product software for your backup. 

     

    Note: If you can not find the proof of purchase due to the company record retention policy or any other reason, please fax us () a letter with your company letter head that you have purchased the product and can not locate the proper documents.

  9. Buy now from http://www.digibuy.com/cgi-bin/product.html?99730020733 or

REFERENCES

For more information about using the /runtime switch, search the Help Index for "run-time environment, simulating," or ask the Microsoft Access 97 Office Assistant.

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